Community Collaboration: Bridging the Gap

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Community Collaboration: Bridging the Gap
Date: Fri, May 29, 2015
Time: 8:00 am - 12:00 pm
Place: Ottawa Conference and Event Centre (formerly the Hampton Conference Centre)
100 Coventry Road Ottawa, Ontario
Presenter: Susan Woodley RDH

Course Description

Research from the University of Iowa, indicates that ‘by 2020 the sheer volume of medical knowledge will double every 73 days.’   Managing our patients as a whole versus focused areas, represents the future of health care delivery. Collaboration among professionals provides an enrichment of knowledge resulting in a “dream team” approach for our patients. Mutual efforts to obtain, share and process information, contributes to consistent optimal care.

In dentistry, reflecting upon past “game changers”, allows us to contemplate and recognize future inter-disciplinary opportunities within the health care industry.

This course is designed to promote intra-office and inter-office communication by cultivating partnerships throughout all aspects of health care. An introduction and review of guidelines, customized referrals and documentation will be explored. Participants will engage in a lively discussion with topics related to: elevating communication skills, standardizing office protocols and tailoring documentation.

The time is now for “Bridging the Gap” in health care through adaptation, customization and collaboration.

 Course Objectives

  • Identify current optimal care practices and expand upon opportunities
  • Discuss medically compromised patients
  • Review medical emergency protocols
  • Distinguish between inter-office communication vs. intra-office communication
  • Learn to apply new protocols for: collaboration, referrals, guidelines, and documentation
  • Implement suggestions for seamless communication that will enrich your team environment
  • Identify prospective inter-disciplinary opportunities

Susan Woodley graduated 30 + years ago from Fanshawe College in the Dental Hygiene Program. She began practicing dental hygiene in general practice, though the better part of her career led her to practicing in orthodontics.

She enjoyed many years as a part time faculty member at the local college, instructing both didactically and clinically

Susan is the Manager of Professional Education for Ontario and Canada West with Philips Oral Healthcare. She resides in London, Ontario with her husband .She is the proud mother of two married children who live in Kelowna and Australia respectively. Her passions in life are golfing, tennis. and stained glass.

Susan Woodley RDH

Susan Woodley RDH

This course is sponsored through an educational grant provided by



Bookings are closed for this event.